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KI-156

Spinner stays on screen when checking in Microsoft 365 documents in Fall '25​

Created date06/26/2026Updated date06/26/2026
StatusSalesforce DependencyRelated work itemPLTFM-3650
DescriptionIn Fall '25, when checking in Microsoft 365 documents, a spinner stays on the screen indefinitely and the check-in does not complete.

Root cause:
Salesforce Summer '26 includes an update that affected the check-in behavior for Microsoft 365 documents.
Affects version(s)Scientific Publications Cloud Fall '25Impacted capabilitiesN/A
Steps to reproduce
  1. In a Fall '25 org, ensure the Microsoft 365 integration is configured.
  2. Check out a document to Office 365.
  3. On the document page, click the Check In button. A spinner appears and remains on screen indefinitely.
WorkaroundN/A
Fix versionScientific Publications Cloud Fall '25 Hotfix 4 / Scientific Publications Cloud Spring '26Resolution notesInstall Fall '25 Hotfix 4.