Release notes
This topic contains the Fall '25 release notes for Care Connect. The release notes are organized into these high-level sections:
Installation and upgrades – link to install and/or upgrade to the new version.
New features – new features and functionalities released in the new version.
Updated features – updated features and functionalities released in the new version.
Defect fixes and maintenance – defects and maintenance items fixed in the new version.
Metadata changes – changes to the underlying data models, user permissions, or system configurations included in the new version.
Required pre-install & pre-upgrade actions – required actions administrators must take before installing or upgrading to the new version.
Required post-upgrade actions – required actions administrators must take after upgrading to the new version.
As this page is maintained and updated over time to ensure accurate and timely information, Mavens recommends referencing the release notes online rather than printing and referencing static versions of the page. The Changelog page lists all notable changes made to this page.
For the release notes from earlier versions of Care Connect, visit the Archive.
Warning
The Care Connect product was rebranded during the summer of 2025, and all work items have been changed from "PJN-" to "CC-". Previous release notes and known issues may still use "PJN-".
Installation and upgrades
The Care Connect Fall '25 release can be installed with the Install Service at https://install.komodohealth.com/products/kcc/latest. New installs of Care Connect will be on the latest release while current customers will need to run and deploy the latest update.
Note
If you are using the Install Service and installing Care Connect for the first time, do not select the "*For upgrades only ...*" step. This is an optional step for upgrades only and should be unchecked for new installs.
Warning
Remember to complete the steps in the Required pre-install & pre-upgrade actions and Required post-upgrade actions sections below as appropriate.
New features
The new release of Care Connect contains several new features whose functionalities are detailed below. Details about enablement and configuration are included within the product documentation.
Activity action items checklist
In the new release, action items can be added to activities for users to track and check off. This may be helpful for users who are assigned activities in care plan stages that encompass multiple sub-tasks, such as case managers who have to cover a number of topics in their welcome calls to patients, like checking insurance coverage, gathering communication preferences, and more. Admin users are able to create standard action items that users cannot edit or delete but can also enable users to create and manage their own custom action items. All action items, regardless of standard or custom, are stored in the new Action Item (mvn__PJN_Action_Item__c) custom object and appear in the new Action Items (pjnActionItems) Lightning Web Component on a given Activity (PJN_Activity) Case record page. For product documentation, reference the Activity action items checklist section in the Activities page.
Related work item(s): CC-3689
Milestone event measurement
In the previous Spring '25 release, admin users were able to automate the creation of Event (mvn__PJN_Event__c) records based on key milestones in a patient's program journey. In the current Fall '25 release, admin users are also able to track the amount of time that it takes a patient to go from one milestone event to another. This may be helpful for understanding the velocity of a program journey and for measuring the average turnaround time for certain milestones across all patients in a care program. Admin users can configure the milestone events to be tracked with the existing Event Configuration (mvn__PJN_Event_Configuration__mdt) custom metadata type as well as the new Event Measurement (mvn__PJN_Event_Measurement__mdt) custom metadata type, and all measurements are stored in the new Milestone Event Measurement (MEM) (mvn__PJN_Milestone_Event_Measurement__c) object. To facilitate quick reference and reporting on the time tracking, a new MEM related list is added to the Care Plan (PJN_CarePlan) record page under the Events tab and a new Milestone Measurement - Average Duration report is available and added to the existing KCC Operational Dashboard - Care Plans, Stages, Events dashboard. For product documentation, reference the Milestone event measurement section on the Events page.
Related work item(s): CC-3801, CC-4140
Updated features
The new release of Care Connect also contains several improvements and optimizations to existing features and functionalities to better align with customer feedback and provide an enhanced user experience. Unless noted otherwise, all updated features are shipped "off" by default for existing customers and "on" by default for new customers.
Enablement of SLDS 2
Care Connect has been tested against Salesforce's Lightning Design System 2 (SLDS 2), and several components and features have been modified slightly to match the updated branding and design. Customers are encouraged to upgrade to SLDS 2.
Related work item(s): PJN-3729, PJN-4029, PJN-4031, PJN-4053, PJN-4067, PJN-4074
Progress bar for all cases in Home page
In the Fall '25 release, the Today's Progress (pjnTodaysCasesProgressBar) component on the Home (PJN_Home) page has been updated so that it can be configured to either show only the Case records that are assigned to the current user or show all of the Case records that the current user has access to. This can provide more value to individuals like managers and supervisors who do not have their own assigned work but would like to monitor the progress of all of the activities that they have visibility on. For more information, reference the Show all cases documentation.
Related work item(s): CC-3834
Separate list of Zip-To-Team addresses for care plan updates
In the previous versions of Care Connect, the product used a set of alignment data on the Zip To Team (mvn__PJN_Zip_To_Team__c) object along with a list of addresses referenced by the Zip to Team Address Field Paths (mvn__PJN_Zip_to_Team_Address_Field_Paths__c) field on the Program (mvn__PJN_Program__mdt) custom metadata type to assign care teams to patients when care plans are created and/or updated. In the latest version of Care Connect, a new Zip to Team Update Address Field Paths (mvn__PJN_ZipToTeam_Update_Address_Field_Paths__c) field is available on the Program custom metadata type to allow different addresses to be used for new and existing care plans. The two fields function similarly, but while the existing Zip to Team Address Field Paths field continues to assign care teams for new care plans that are created, the new Zip to Team Update Address Field Paths field is used to reassign care teams when existing care plans are updated. This allows for greater flexibility in curating the people who will accompany patients in their program journeys. For product documentation, reference the Zip To Team on the Care teams page.
Related work item(s): CC-4025
Enhanced Contact Information component
Several enhancements have been made to the Contact Information (PJN_ContactInformation) component.
Clickable phone numbers
Previously, users could only create outbound calls from the Contact Information component by first opening the Phone (PJN_Phone) Contact Information (mvn__PJN_Contact_Information__c) record from the component and then clicking the phone number on the Phone record page. Now, when the click-to-dial functionality is enabled in an org and a telephony system is integrated with Care Connect, users can initiate outbound calls from the Contact Information component directly on Account and Care Plan (Case) record pages by clicking the phone numbers in the component. With this enhancement, however, Phone records now always appear below all other Contact Information records in the Contact Information component, even when the records are sorted alphabetically. For product documentation, reference the Columns and rows section on the Contact Information component page.
Related work item(s): CC-2086
Account configuration
By default, the Contact Information component shows the Contact Information (mvn__PJN_Contact_Information__c) records of the Account record for which the component is directly on or related to. For example, on the CarePlan (PJN_CarePlan) record page, the component automatically shows the contact information of the patient on the care plan. In the latest release, admin users can configure the component on Case record pages to retrieve the Contact Information records of any Account record related to the Care Plan (Case) record. This may be helpful in scenarios where users may want to view the contact information of another account on the care plan, such as that of a patient's caregiver, if the patient is a minor, if the patient has not consented, or if the patient has delegated a Power of Attorney. For product documentation, reference the Account record section on the Contact Information component page.
Related work item(s): CC-4113
UI/UX enhancements
In addition to functional changes, a few visual enhancements have also been made to the Contact Information component to ensure consistency in the user interface (UI) with standard Salesforce components and improve the overall user experience (UI/UX) of the custom Care Connect component. Previously, if a user tried to create or edit a Contact Information (mvn__PJN_Contact_Information__c) record from the Contact Information component, the user could only close out of the New and Edit modals by clicking Cancel in the bottom center of the modals. Now, users can close out of the modals by clicking either Cancel in the bottom right of the modals or X above the top right corner of the modals. The addition of the X button and the realignment of all of the action buttons from the bottom center to the bottom right are consistent with the UI of standard Salesforce modals.
Related work item(s): CC-4116
Defect fixes and maintenance
Table 5, “Fixed items” details defects and maintenance items identified in Spring '25, including V4.0.0, V4.0.1, and V4.0.2, that have been fixed in the Fall '25 release.
Work item | Description | New behavior |
|---|---|---|
CC-3712 | Some custom metadata types did not have page layouts that contain all of the key fields that users may need to effectively and efficiently use Care Connect out of the box. This meant that admins needed to spend more time creating and configuring the page layouts for effective use of the product. | The default Case Field Configuration Layout for the Case Field Configuration ( WarningUpdates to page layouts are available in initial installations of Care Connect but must be added manually for upgrades. For more information, reference the Required post-upgrade actions section below. |
CC-3807 | When a care plan did not have an active, or | If a care plan does not have an active or selected stage, the Care Plan Problem Info component renders with the key fields for the care plan and no highlighted fields for any specific stage. This update applies to the Care Plan Problem Info component on both the CarePlan record page and the All Care Plans tab. |
CC-3843 | If a Data Change Request ( | The Prevent Duplicate Patient Assignment ( |
CC-3931 | When a user clicked Create Care Plan in the Enrollment Wizard and then clicked either Cancel or X to close out of the wizard without completing the entire enrollment form, the care plan would be created but the Care Plan ( NoteThis issue was previously identified in KI-134. | If a user exits out of the Enrollment Wizard after creating a care plan without completing the enrollment form, the user is taken to the subtab with the newly created Care Plan record automatically. |
CC-3941 | When a record form in the Enrollment Wizard did not have any free text fields, the fields and field labels in the record form would not span the entire width of the Enrollment Wizard. As a result, some field labels wrapped to the next line and even cut off some words, making it difficult for users to read. This issue worsened when the display density setting for the Salesforce org was set to | The record forms in the Enrollment Wizard will always span the entire width, even if there are no free text fields. |
CC-4028 | When new alignment data was uploaded for Zip To Team and Zip To Team was re-run for multiple programs, a "List index out of bounds" error would be thrown. This is because the unique keys that Zip To Team generated to ensure that each zip code is only used for a single program did not always map one-to-one with the programs. | The Zip To Team functionality has been refactored to ensure proper mappings between the keys and the programs. This also simplifies, optimizes, and streamlines how Care Connect assigns case managers to care plans and patients. |
CC-4087 | When the Role ( NoteThis issue was previously identified in KI-146. | An error was thrown because Salesforce uses the combination of AccountId and ContactId values to determine if an Account Contact Relationship record is unique whereas Care Connect used the combination of AccountId, ContactId, and Role values to determine if an Account Contact Relationship record is unique. To align with Salesforce's criteria, Care Connect no longer uses the Role value to check for duplicate Account Contact Relationship records. If the Role value on an existing Relationship Role Configuration metadata record is updated or if multiple Relationship Role Configuration metadata records are created for the same account and contact, the Roles field on the corresponding Account Contact Relationship record updates to append the new or additional roles. |
CC-4190 | When a user clicked Review Enrollment on a Request ( | If a user opens an existing enrollment form and then exits out of the Enrollment Wizard without completing the enrollment form, the user is taken to the source Request record subtab from which they opened the Enrollment Wizard. |
CC-4248 | When an integration user passes a JSON payload to the eRX API ( | A new Trigger Handler Setting ( |
CC-4286 | When a user tried to edit a Contact Information ( | The edit modal from the Contact Information component has been updated to always show the actual values on the selected Contact Information record instead of the default values on the Contact Information fields. |
CC-4290 | The Apex classes and triggers in Care Connect were all on older and different versions of Salesforce's API. | All of the Apex classes and triggers in Care Connect have been updated to Salesforce's latest API version, Version 64.0, for the latest platform features, performance improvements, and security enhancements. |
Metadata changes
The following subsections capture the changes against entities in key areas of Care Connect that are introduced in the latest release. This list is not exhaustive, as it only contains changes to metadata and entities that are exposed to system administrators for customization, extension, and/or integration.
Custom label changes are listed in the table(s) below:
Work item(s) | Custom label(s) |
|---|---|
CC-3689 | PJN_Action_Items_Add_Button PJN_Action_Items_Add_Button_Title PJN_Action_Items_Created_Success PJN_Action_Items_Delete_Confirmation PJN_Action_Items_Delete_Failed PJN_Action_Items_Delete_Modal_Label PJN_Action_Items_Deleted_Success PJN_Action_Items_Empty_State PJN_Action_Items_Error_Loading PJN_Action_Items_Error_Title PJN_Action_Items_New_Row_Placeholder PJN_Action_Items_Reordered_Success PJN_Action_Items_Status_Updated_Success PJN_Action_Items_Success_Title PJN_Action_Items_Title PJN_Action_Items_Update_Failed PJN_Action_Items_Updated_Success |
CC-3834 | PJN_Progress_Bar_Label_For_All_Cases |
Custom metadata type changes are listed in the tables below:
Table 8, “New custom metadata fields”
Note
New custom metadata fields are available in the page layouts of initial installations of Care Connect but must be added manually to page layouts upon upgrades. For more information, reference the Required post-upgrade actions section below.
Work item(s) | Custom metadata type(s) |
|---|---|
CC-3689 | mvn__PJN_Program_Case_Action_Item__mdt |
CC-3801, CC-4140 | mvn__PJN_Event_Measurement__mdt |
Work item(s) | Custom metadata type(s) | Field(s) |
|---|---|---|
CC-4025 | mvn__PJN_Program__mdt | mvn__PJN_ZipToTeam_Update_Address_Field_Paths__c |
Work item(s) | Custom metadata type | Metadata record name(s) |
|---|---|---|
CC-3689 | mvn__Feature_Activation__mdt | PJN_Add_Action_Items PJN_Reorder_Action_Items |
mvn__PJN_Trigger_Handler_Setting__mdt | PJN_After_Insert_Case_Action_Items | |
CC-3801, CC-4140 | mvn__PJN_Trigger_Handler_Setting__mdt | PJN_After_Insert_Event_Measurement PJN_After_Update_Event_Measurement |
CC-4248 | mvn__PJN_Trigger_Handler_Setting__mdt | PJN_Before_Update_Case_Revert_Case_Owner |
Dashboard and report changes are listed in the table(s) below:
Work item(s) | Folder | Dashboard(s) | Modification description |
|---|---|---|---|
CC-3801, CC-4140 | KCC Operational Reports | KCC Operational Dashboard - Care Plans, Stages, Events | The "Milestone Measurement - Average Duration" component will be added to the dashboard. |
Work item(s) | Folder | Report(s) |
|---|---|---|
CC-3801, CC-4140 | KCC Operational Reports | Milestone Measurement - Average Duration |
Lightning Web Component changes are listed in the table(s) below:
Work item(s) | Object | Lightning Web Component |
|---|---|---|
CC-3689 | Case | pjnActionItems |
Object changes are listed in the table(s) below:
Work item(s) | Object |
|---|---|
CC-3689 | mvn__PJN_Action_Item__c |
CC-3801, CC-4140 | mvn__PJN_Milestone_Event_Measurement__c |
Work item(s) | Object | Field |
|---|---|---|
CC-3689 | Case | mvn__PJN_Action_Items_Count__c |
Required pre-install & pre-upgrade actions
This section includes the required actions administrators must take before installing and upgrading to the Care Connect Fall '25 release.
Enable Lightning Web Security
Lightning Web Security (LWS) must be enabled to install and upgrade to the Care Connect Fall '25 release. For instructions, reference Salesforce's documentation on how to Enable Lightning Web Security in an Org.
Remove deprecated Care Plan Field page layout
If you are upgrading from a version of Care Connect that is older than the Spring '25 release, then you must remove the deprecated Care Plan Field Layout from the Care Plan Field (mvn__PJN_Care_Plan_Field__mdt) custom metadata type. If you do not remove this Care Plan Field page layout, then you will run into an error when installing the Fall '25 release.
Required post-upgrade actions
This section includes the required actions administrators must take after upgrading to the Care Connect Fall '25 release.
Add custom metadata fields to page layouts
New custom metadata fields must be manually added to page layouts upon upgrades. For the list of new custom metadata fields, reference Table 8, “New custom metadata fields” above.
Additionally, the custom metadata fields that are added to page layouts out of the box must be manually added to the page layouts upon updates. For a description of the changes, reference the CC-3712 row in Table 5, “Fixed items” above.