KI-156

Spinner stays on screen when checking in Microsoft 365 documents in Fall '25

Created date	07/13/2026	Updated date	07/13/2026
Status	Salesforce Dependency	Related work item	PLTFM-3650
Description	In Fall '25, when checking in Microsoft 365 documents, a spinner stays on the screen indefinitely and the check-in does not complete. Root cause: Salesforce Summer '26 includes an update that affected the check-in behavior for Microsoft 365 documents.
Affects version(s)	Medical Information Cloud Fall '25	Impacted capabilities	Regulated Content Cloud
Steps to reproduce	In a Fall '25 org, ensure the Microsoft 365 integration is configured. Check out a document to Office 365. On the document page, click the Check In button. A spinner appears and remains on screen indefinitely.
Workaround	Disable LWS or upgrade to Spring '26.
Fix version	Medical Information Cloud Spring '26	Resolution notes